Help Your Customers Help Themselves: Self-Service for Success
Self-service options like knowledge bases, AI chatbots, and FAQs are among the most frequently used methods of support. Find out how to utilize them to their full potential.
Tune in for a conversation centered around how to take a more proactive approach to customer service and guide customers who prefer to find their own solutions.
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Key takeaways from this session include:
The ways self-service benefits both your business and customers
The importance of educational content in your self-service strategy
How to easily get started using chatbots, knowledge bases and widgets
Which service options are best suited to your business
Meet the Speakers
Gio Bryden, Director of Customer Success at Acquire
Carla Johnson, Innovation Strategist at RE: Think Labs
