The key to customer loyalty in retail is a seamless shopping journey and exceptional service — and it all starts with the right technology.
This session will guide you on how to build better relationships with consumers, moving from siloed information and reactive service to connected, proactive customer conversations powered by customer service tech.
Alicia Esposito,
VP of Content,
Retail TouchPoints
Adam Blair,
Editor,
Retail TouchPoints
Christine Russo,
Principal,
RCCA