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ON DEMAND

Unify, Streamline, Connect: How to Build Better Customer Journeys

Build a customer service tech stack that will help you take a proactive approach to service, simplify workflows, and impress your customers.

The more complicated the customer journey, the more likely your customers will be willing to bail and move on to the next company.

This session will uncover how to build a customer service tech stack that will help you take a proactive approach to customer service, and simplify the customer journey and agent workflows — all while impressing your customers.

View on Demand

Key takeaways from this session include:
    • Implement self-service tools for faster, more convenient support
    • Unify customer communication across all channels and eliminate information silos
    • Collect and analyze valuable insights from customer data to anticipate behavior in real-time
Meet the Speakers

Amrit Dhangal
Amrit Dhangal,
CEO & Co-Founder

 



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